[13+] Best Shopify AI Chatbots in 2025

Looking for the best Shopify AI chatbots in 2025? AI-powered chatbots can boost sales, automate customer support, and enhance user experience—all while saving you time. A correctly chosen chatbot solution will change your Shopify store by helping with conversion boosting and FAQ solutions as well as personalized product recommendations.

We will analyze 13 premium Shopify AI chatbots in this guide that specifically target the Shopify platform. This article illustrates how different features complement and harm their performance after showcasing all of their specs. Let’s dive in!

What are Shopify AI Chatbots?

Shopify AI chatbots are smart virtual assistants that automate customer interactions in Shopify stores. Using AI (artificial intelligence) and NLP (natural language processing), these bots provide instant responses to inquiries, guide shoppers, and assist with post-sales support—all without human intervention.

User-friendly AI chatbots operate throughout all time zones so they help improve customer satisfaction through their capability to serve diverse customers instantly together. They can answer FAQs, recommend products, track orders, and even manage returns. Shopify businesses scaling their operations must have AI chatbots because these tools work as essential tools for boosting service quality while driving conversions and optimizing store operational efficiency.

Benefits of Shopify AI Chatbots for Your Online Store

Shopify store owners must use AI chatbots as essential e-Commerce tools to boost user experience and drive conversions while simplifying their store operations.

• The continuous availability of AI chatbots surpasses the need for human agents to rest since these machines never require breaks. The 24/7 availability of AI chatbots enables them to deliver prompt resolutions to customer queries that occur at any time which results in enhanced customer satisfaction.
• AI-powered bots increase sales and customer conversions through item recommendations based on customer preferences and cross-selling and upselling related products while converting abandoned cart customers through re-engagement.
• Customer service representatives allocate their valuable time to difficult issues because chatbots handle routine client inquiries. The usage of chatbots decreases response periods which generates better operational output.
• The analysis of customer behavior by sophisticated chatbots enables them to deliver customized product suggestions with personalized offers which creates an interactive and pertinent online shopping experience.
• The automation of customer support decreases staffing requirements to produce cost savings which support high service quality.
• Shopify chatbots offer integrative customer communication through diverse platforms that include WhatsApp together with Facebook Messenger and email.

What Makes Shopify's AI Chatbot Good?

Not all AI chatbots are created equal. The best Shopify AI chatbots come with a set of powerful features that enhance customer engagement, boost sales, and streamline store operations. Here are the key features to look for when choosing an AI chatbot for your Shopify store:

• Natural Language Processing (NLP) – A properly designed chatbot interacts with customers by responding to their queries in humanistic ways. Through NLP bots can understand various word choices and misused words as well as slang expressions to deliver proper communication.
• Automated Sales Assistance – The best AI chatbots do more than answer questions — they proactively suggest products, offer discounts, and guide customers through the buying process to increase conversions.
• Multi-Channel Support – A prime-level chatbot should integrate across diverse communication platforms, which include WhatsApp and Facebook Messenger together with Instagram combined with email to deliver unified customer interaction.
• Order Management & Tracking – A high-quality Shopify chatbot can provide real-time updates on orders, shipping status, and returns, reducing customer inquiries and support workload.
• Personalization & AI Learning – The most effective AI chatbots improve their responses and provide personalized product suggestions based on browsing and purchase history as they gain knowledge from user interactions.
• Easy Integration with Shopify – AI chatbots that use the best algorithms learn from user dialogue to develop customized answers and product suggestions which derive from individual user browsing behavior and purchasing patterns.
• Analytics & Reporting – Data-driven insights help store owners track chatbot performance, customer interactions, and sales impact, making it easier to optimize strategies.

Quick Comparison

Top 13 Shopify AI Chatbots in 2025

1. Tidio

Mainly focused on Shopify stores Tidio utilizes its AI chatbot Lyro to create stellar customer interactions and handles automated customer support tasks. The AI-powered Lyro chatbot from Tidio allows business customers to resolve common questions rapidly with automated responses while the company improves sales results by providing immediate support.

Highlight Features

• Live Chat with AI Support instantly engages customers, while the AI-powered Lyro bot handles inquiries automatically.
• Cart monitoring suggests products in chat, boosting sales and conversions.
• Shopify users can set up Tidio with one-click integration for easy chatbot setup.
• An AI-driven ticketing system streamlines support requests for faster resolutions.

Price

• Free plan
• Customer Service: $29/month
• Flows: $29/month
• Lyro AI Chatbot: $39/month

Rating: 4.6/5 (1,930 reviews)

2. Gorgias

Gorgias is a support platform that uses artificial intelligence to improve customer service in Shopify stores. AI Agent technology at Gorgias delivers automated support functions which manage orders and subscriptions to let businesses achieve better operational efficiency while maintaining personalized attention for customer retention and sales growth.

Highlight Features

• A single platform manages support across email, live chat, social media, voice, and SMS for seamless service.
• AI handles FAQs and order management, giving customers quick, automated solutions.
• A Brand-Specific AI Agent resolves tickets while maintaining your store’s unique communication style.
• Over 100 Shopify apps integrate customer data for personalized support.
• AI-powered chat and product recommendations enhance shopper engagement and boost sales.

Price

• Starter plan: $10/month
• Basic plan: $60/month
• Pro plan: $360/month
• Advanced plan: $900/month

Rating: 4.2/5 (714 reviews)

3. Re:amaze

The customer support solutions from Re:amaze use AI to boost Shopify store performance by integrating AI chatbots with live chat tools to drive improved sales outcomes. The single helpdesk of the platform collects interactions from different channels then employs automation methods to both generate response content and improve support procedures which create operational efficiency while fostering better customer connections.

Highlight Features

• A unified inbox lets staff manage emails, social media, SMS, and voice conversations across multiple stores.
• Shopify Order Management enables order creation, modification, and handling directly from chat.
• AI automates responses, FAQs, and chatbot interactions for faster customer support.
• AI streamlines routine support tasks, saving time and improving efficiency.
• AI-powered tools boost engagement with surveys, status pages, and push notifications.

Price

• Re:amaze Basic: $29/month
• Re:amaze Pro: $49/month
• Re:amaze Plus: $69/month
• Enterprise Custom: $899/month

Rating: 4.5/5 (262 reviews)

4. Formilla

Formilla represents an AI-controlled live chat and chatbot solution which advances customer connection while driving sales growth. Formilla provides immediate customer assistance featuring around-the-clock lead qualification through self-operating chatbots together with visitor tracking capabilities that benefit Shopify business owners.

Highlight Features

• Real-time visitor tracking helps businesses engage clients through live chat and boost conversions.
• The AI chatbot qualifies leads and keeps customers engaged even outside business hours.
• Mobile Live Chat lets you assist customers anytime through Formilla’s app.
• Marketing popups and chat campaigns showcase products and increase conversions.

Price

• Free plan
• Premium: $17.49/month
• Professional: $49.99/month
• Growth: $74.99/month

Rating: 5/5 (41 reviews)

5. Maisie AI

Maisie AI is an intelligent chatbot solution designed to automate customer interactions, boost conversions, and streamline support for Shopify stores. Through its AI capabilities Maisie provides automated recommendations as well as timely customer support which generates powerful sales results.

Highlight Features

• Personalized product recommendations help shoppers buy more and increase order value.
• The system captures leads through email and SMS, syncing with Klaviyo for targeted marketing.
• AI automates support with FAQ replies and order tracking, reducing support tickets.
• The chatbot hands over chats to live agents when human help is needed.
• Customers can use 18 customizable chat templates designed for Shopify stores.

Price

• 10K Plan: $29/month
• 25K Plan: $49/month
• 50K Plan: $79/month
• 75K Plan: $109/month

Rating: 4.8/5 (14 reviews)

6. Gobot

Gobot functions as an AI-motivated chatbot system that conducts guided shopping quizzes to generate superior client relations along with greater business conversion rates. The AI-based quizzes and automated chatbots on Gobot enable Shopify stores to provide personalized shopping experiences which reduce the workload of their support team.

Highlight Features

• AI shopping quizzes help customers find the right products interactively.
• Smart recommendations use AI for better personalization and higher conversions.
• The system collects customer data and syncs quiz answers with Klaviyo for marketing.
• Users can fully customize the quiz and chatbot design with CSS.
• AI chatbots handle common questions to speed up customer support.

Price: Contact the developer for pricing.

Rating: 4.4/5

7. Ometrics Ochatbot

Ometrics Ochatbot powered by AI operates as a support system for eCommerce stores to deliver sales-enhancing customer care functions automatically. Through its model training system Ochatbot utilizes Shopify store data to build personalized interactions with end customers.

Highlight Features

• AI engages shoppers at key moments to enhance their experience.
• Generative AI provides accurate responses using your store’s data.
• Features like Add-to-Cart and cart recovery help boost sales.
• Customers can instantly check order updates, reducing support requests.
• Pro and Enterprise plans include AI experts for chatbot management.

Price

• Free plan
• Starter: $5/month
• Basic: $29/month
• Pro Plan: $495/month

Rating: 5/5 (5 reviews)

8. Relish AI

Relish AI functions as a ChatGPT-powered AI chatbot that delivers improved customer support as well as automated sales solutions for Shopify retail platforms. This intelligent assistant maintains continuous 24-hour operations to provide instant advice and order tracking which is supported by automated responses for customer satisfaction.

Highlight Features

• A 24/7 AI chatbot answers product questions and provides instant support.
• Customers can track orders, cancel purchases, and manage subscriptions without help.
• Sales-boosting tools like popups and personalized nudges increase conversions.
• AI learns from store data to provide accurate, automated responses.
• Seamless integration with Shopify Inbox, Zendesk, Klaviyo, Recharge, and Gorgias.

Price

• Free plan
• Starter: $9/month
• Grow: $39/month
• Pro: $99/month

Rating: 4.9/5 (25 reviews)

9. Chatra

Online stores use Chatra to provide real-time support experiences and help customers discover customized product recommendations. Chatra combines automated support with human operators to provide a comprehensive customer support solution for online stores. The combined features create more efficient interactions between customers and increased conversion success.

Highlight Features

• Instantly connect with customers on desktop or mobile to guide them to checkout.
• Manage Facebook, Instagram, and email messages in one unified inbox.
• AI chatbots handle FAQs and free up time for your team.
• See real-time visitor activity, including location and cart contents, for personalized recommendations.
• Stay connected across Windows, Mac, Android, and iOS devices.

Price

• Free plan
• Essential plan: $31/month
• Pro plan: $41/month

Rating: 4.8/5 (656 reviews)

10. Chatty

The customer support system from Chatty delivers enhanced engagement and increased conversions through a single solution. Businesses can enhance customer experience by providing fast and efficient customer service through the use of clinical AI technology and platform-wide customization options for order tracking and FAQ features.

Highlight Features

• Get instant help with Live Chat and AI Chatbots powered by ChatGPT v4 for better customer support.
• The FAQs Hub allows customers to find answers, reducing repeated questions quickly.
• Customize the chat widget to match your brand’s design.
• The help center includes an order tracking system for easy access to order status.
• Customers can manage chat support through the mobile app anytime, anywhere.

Price

• Free plan
• Basic: $19.99/month
• Pro: $49.99/month

Rating: 5/5 (2407 reviews)

11. WhatsApp

The WhatsApp Chat and Share basic communication platform permits businesses to reach their customers using WhatsApp as well as Telegram through standard messaging applications. Businesses that enable their Shopify stores to use familiar chat services will experience enhanced customer support and reduced response times, leading to better conversions.

Highlight Features

• Customers can reach support through popular messaging platforms like WhatsApp and Telegram.
• The system integrates easily with all Shopify versions, including custom themes, with no coding needed.
• Instant customer service improves satisfaction and boosts sales.
• Real-time notifications keep customers engaged when new messages arrive.
• Support teams can handle chats from both mobile and desktop devices.
• Customize the Chat Widget to match your store’s branding.
• Offering familiar contact methods improves customer communication.

Price

• Basic: $25 for Trademark removal
• Premium: $6.99/month

Rating: 4.7/5 (929 reviews)

12. Qchat

Qchat: Facebook Messenger enables you to improve customer interactions through storefront integration of Facebook Messenger. Rapid communications between businesses and customers enable answer questions and find solutions through a worldwide system which strengthens customer relationships.

Highlight Features

• Quickly connect with customers through Facebook Messenger using automated steps.
• Instant customer support improves satisfaction and boosts conversion rates.
• Adjust the chat bubble design with Facebook’s built-in editor for brand alignment.
• Messenger automation provides quick responses and handles common queries.
• Customers can access support on both desktop and mobile for a smooth experience.
• Build strong customer relationships with personalized chats for better retention.

Price: Free

Rating: 4.1/5 (10 reviews)

13. Chatbot.com

ChatBot.com serves as a strong automated chatbot solution that utilizes artificial intelligence to optimize interaction support. Through AI automation businesses enable swift accurate customer service replies and gather consumer data while their intelligent chatbot sequences advance sales performance. The platform offers smooth integration with LiveChat combined with friendly visual builders which positions it as a great solution for Shopify retailers to enhance both communication processes and conversion rates.

Highlight Features

• AI systems provide quick, accurate responses to customer inquiries without human help.
• Support should be available across multiple channels for consistent brand interactions.
• Chatbots can boost sales by showing promotional deals to encourage purchases.
• Users can easily build and adjust chatbot workflows with a drag-and-drop interface.
• Combining live support and AI automation ensures excellent customer service.
• Chatbots improve over time by learning from new data and time-sensitive information.

Price

• Starter: $52/month
• Team: $142/month
• Business: $424/month

8 Pro Tips To Choose The Best Shopify Chatbot App

The selection of a suitable chatbot application for your eCommerce business requires evaluation according to these important factors.

• Establish your business needs first since they must guide your selection of a chatbot system. Decide what purpose your business needs a chatbot to serve among customer support, product recommendations and abandoned cart recovery or lead generation. One understands what type of features a chatbot requires when their main objectives become clear.
• The search for AI-powered features in chatbots should include automation abilities and natural language processing functionality which allows the system to both understand customer inquiries and deliver accurate responses alongside personalized shopping assistance.
• Verify that the chatbot connects flawlessly with Shopify and its essential third-party apps including Klaviyo and Facebook Messenger, WhatsApp and email marketing platforms. The integration process between multiple channels will become more streamlined.
• For ideal performance, users must experience simple setup and usage when working with a chatbot. Select an app with simple setup functions together with visual design-builders that allow you to create templates according to your brand specifications.
• A chatbot must provide customer service through every accessible communication channel including both web-based website chat and social media messaging platforms and the possibilities through WhatsApp and Messenger as well as electronic mail contact. Through a multichannel system organizations can connect with more customers by providing speedier communication channels.
• Live Chat Handoff should be available in the chosen tool because some inquiries need immediate human assistance. Customers receive superior satisfaction because the chatbot features an effortless transition mechanism to contact real agents.
• AI Chatbot also has Analytics & Performance Tracking feature to track interactions and conversions so companies can optimize their customer engagement strategy.
• You should select a chatbot solution that fits your budget requirements and enables your business to expand its operations. The basic chatbot system has free access yet premium implementations allow complex AI system deployments.

How to integrate ChatBot with Shopify

Step 1: Select a Chatbot App

To start your business requires selection of a chatbot system which meets your operational demands. Users can find chatbot applications through Shopify App Store yet integration support with Shopify is available through Chatbot.com, Gobot and Relish AI along with other external providers.

Step 2: Install the Chatbot App

Once you've chosen the right chatbot, install it on your Shopify store:

1. Go to the Shopify Admin Panel.
2. Click Apps and search for your chosen chatbot.
3. Choose the app and click Install, then follow the installation prompts.

Users must install the apps identical to Chatbot.com from another site since these apps do not exist on the Shopify App Store.

Step 3: Set Up the Chatbot's Configuration

Once the chatbot is installed, configure it to meet the requirements of your store:

• Once the chatbot is installed, you need to configure it to meet your store's needs:
• Customers will appreciate automated solutions to FAQs combined with tracking and item suggestions.
• You need to enable AI features like upsells and cart recovery.
• You should tailor the look and feel of your AI chatbots to match the look and feel of your store

Step 4: Connect to Other Resources

The chatbot enables smooth customer support through its ability to work across different platforms. The chatbot enables communication through variety of platforms including Shopify Inbox and Facebook Messenger, WhatsApp and Klaviyo and email.

Step 5: Test and Optimize

Before launching your chatbot, you should test its functionality to ensure it works correctly.

• You can send test questions to check if the response matches your expectations.
• You should make sure that if a question is too complex, the chatbot can transfer it to a live support agent.
• You should analyze your chatbot as this will also help you improve your chatbot’s response and increase customer engagement.

Step 6: Launch and Monitor Performance

Although your chatbot is officially operational once it is set up, there is still more work to be done. Monitor response times and conversion rates to see how it engages with consumers. You can pinpoint problem areas and optimize your chatbot for improved performance over time with regular monitoring.

Frequently Asked Questions

1. Can AI create a Shopify store?

The Shopify platform receives help from AI technology for building online stores through automated text generation for descriptions and design creation and theme recommendations matching business requirements. Shopify provides users with Artificial Intelligence tools which simplify the process of setting up the store layout alongside product classification and market strategy development.

2. Can I add ChatGPT to my website?

Absolutely! You can integrate ChatGPT into your website using AI chatbot apps, third-party tools, or API connections. Shopify-compatible chatbots like Relish AI, Gobot, and Chatbot.com use AI similar to ChatGPT to provide automated support and product recommendations.

3. How else can I integrate AI into my website?

Besides chatbots, AI can enhance your website through personalized recommendations, automated email marketing, dynamic pricing, image recognition, SEO optimization, and predictive analytics. AI-powered tools like Klaviyo and Rebuy help automate these processes for better customer engagement.

4. Why should I use an AI chatbot for my Shopify store?

The implementation of an AI chatbot leads to better customer relationships while generating more sales and cutting support requirements and it enhances the overall shopping process. The real-time response together with customized suggestions backed by continuous availability promotes higher customer satisfaction resulting in more conversions.

5. Are Shopify AI chatbots expensive?

Customers can select from different Shopify AI chatbots that range from complimentary basic versions to premium options with enhanced automation capabilities and analytic tools. Businesses will find reasonably priced and flexible pricing options when they select from various available apps.

6. Do AI chatbots support multiple languages?

Yes. The AI chatbots of Chatbot.com and WhatsApp Chat support multiple languages which makes them exemplary for Shopify stores that serve customers across various regions through different languages.

7. Do AI chatbots replace human customer service?

Not entirely. AI chatbots can handle repetitive questions as well as follow orders and offer product suggestions but people must provide support for intricate problems and personal service and sensitive interactions. The collaboration between AI technology and human assistance provides customers with their best possible interaction.

Final Thought

The app of AI-powered chatbots transforms Shopify stores by using automated customer service and enhancing interaction, thereby driving improved business revenues. Shopify AI Chatbot provides businesses a seamless shopping experience through its real-time chat functionality and product recommendation system, as well as order tracking features alongside AI automation capabilities. Your store’s requirements will determine the perfect chatbot among different options that provide multi-channel support or advanced AI automation, or easy integration systems.

As AI technology advances, chatbots will become even smarter, offering personalized experiences and better multilingual support. Investing in an AI chatbot now ensures higher conversions, reduced cart abandonment, and enhanced customer satisfaction.

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